Feature companion · for ambitious GTM teams

The features behind pipeline, amplified

For every promise we make, here are the features that actually ship today, mapped to the value they unlock. Five capability areas, CRM in beta. One personal AI per SDR. One workspace.

01 · Outbound capability area

Research, generate, send

The bulk of an SDR's day is research and drafting. Haiman does both, on every single prospect, in your SDR's voice. No templates. No merge fields.

ICP discovery

AI-driven target-company sourcing from your structured ICP criteria: company names, websites and relevance signals across industries, geographies and topics.

Deep research

A per-company brief from 12–18 web searches: overview, decision-makers, recent news, pain points, outreach angles and a 0–100 fit score. Cached in the lead view.

Prospect enrichment

Automated email-address discovery and LinkedIn lookup, each result verified and tagged high / medium / low confidence. Bulk via CSV import.

AI lead qualification

Every lead scored against your ICP. Sub-threshold accounts never reach the queue, so the team works the highest-fit prospects, not the longest list.

AI email generation

Every email written fresh from real-time research and the SDR's own voice. A different message for every prospect, every time.

Dual-channel sequences

Six templates per account, email-only and email + LinkedIn. Working-hours-aware, send-capped, reply-aware, with auto-pause if mailbox health degrades.

Daily news research

Automated sector monitoring: ICP-relevant companies and contacts surface into the pipeline as news breaks.

Ad-hoc campaigns

Time-bound campaigns with custom sequences, CSV import and per-campaign reporting, for events, launches or one-off pushes.

Why it matters

The two biggest SDR bottlenecks are bad leads in and manual everything. Both are solved at intake: ICP fit scored on every prospect before a draft is written, and per-prospect research replacing six tabs and a coffee. The team spends its time building pipeline, not triaging lists.

02 · Replies capability area

Every reply, in minutes. Not Monday

An inbound lead that isn't contacted in minutes is mostly gone. Haiman classifies every reply by intent, drafts routine responses automatically, escalates the rest, and surfaces the intelligence buried in the inbox.

Intent classification

Every inbound reply tagged on arrival: interested, objection, not now, unsubscribe, out of office, meeting request. Routing follows automatically.

Auto-response or escalation

Routine intents drafted automatically in your SDR's voice; ambiguous or high-stakes replies escalated with full thread context.

Cross-provider threading

Gmail and Outlook replies stitch to the same conversation, so a lead who answers from another address is still recognised. No orphaned reply, no double-outreach.

Meeting booking

Interested replies can include the SDR's calendar link automatically, with handoff back to their calendar for confirmation.

Manual “check replies”

A dashboard button forces an out-of-band poll instead of waiting for the scheduler, useful when watching a hot lead.

Market intelligence

Objections, competitor mentions and pricing pushback tagged at classification. A weekly digest surfaces what's actually being said in-market, with no extra work for the SDR.

Why it matters

Slow lead response time is one of the top bottlenecks in B2B sales: the probability of booking drops sharply if an inbound isn't contacted within minutes. Haiman closes that window, and turns a side effect of reply handling into a structured feedback loop back to product and marketing.

03 · LinkedIn capability area

LinkedIn in your voice, without the ban risk

Posts and replies in your SDR's voice, threaded through the same approval queue as outbound, on the same voice profile. DMs are drafted by Haiman, sent by the SDR, on purpose.

LinkedIn OAuth

Each SDR connects their personal account; posts and replies publish as the user, from their own identity. No third-party-sent watermarks.

AI post drafting

A one-line intent (“share something on the new sustainability report”) becomes a draft post in your SDR's voice. Queue, edit, post, done.

Paste-bridge for replies

Paste a comment or post URL plus the text; Haiman threads it, drafts a reply in their voice and queues it. LinkedIn stops being a thing they “should do”.

Unified approval queue

Every social action (post, threaded reply, sales handoff) flows through the same approval surface as outbound. One place to review, one voice.

One voice across channels

Social posts and replies use the same voice profile as outbound email, so brand, outbound and LinkedIn presence all sound like the same person.

Social → SDR handoff

When a commenter signals sales interest, route them to the SDR queue for research and outreach in one click. The post becomes the lead becomes the meeting.

DMs: draft and present

Haiman drafts every DM in your SDR's voice; the SDR sends manually. Five seconds per send: a working channel instead of a banned account.

Why it matters

Tools that “AI-send LinkedIn DMs at scale” use cookie-session automation that violates LinkedIn's terms of use, so accounts get warned, restricted or banned. Draft-and-present gives SDRs personalised, voiced DMs without risking the personal account they take to their next job. Same voice across email and LinkedIn means brand and outbound finally stop sounding like different companies.

04 · Personal AI capability area

Yours from day one. Sharper every week

A personal AI for each of your SDRs, learned from how they actually write. Starts producing on day one, sharpens every week, travels with them when they leave.

01
Day one

Your past writing

With permission, Haiman reads up to your SDR's last 500 sent emails (personal info removed before any model sees them) as live reference. Drafts sound like the SDR from message one.

02
Settling in

Your style profile

Once a week, a structured profile is extracted: greeting patterns, sign-offs, average length, phrases favoured and avoided. Injected into every draft from then on.

03
In your voice

Your personal model

After ~4–8 weeks, a model personal to your SDR trains on the gap between drafts and sends. Closer to their voice on the first try, with measurably less editing.

Spelling locale

UK or US spelling set per user, applied across every draft, so cross-Atlantic teams don't fight over “colour” every Tuesday.

Per-user, not per-seat

The profile follows the SDR, not the company seat. When they move on, their voice doesn't get reset onto the new hire.

Portable on exit

Writing samples, style profile, edit history and the trained model export in standard formats, no Haiman dependency. Lead lists and sent-email rows stay with the company.

No customer data trains foundation models

An SDR's writing trains only their own personal AI, never shared with other tenants, never used to train any base model.

Why it matters

Ramp is the most expensive thing about an SDR team: three months in, twelve months out. The personal AI compresses ramp, because drafts sound like the team within weeks; and it solves the turnover tax, because the next hire is effective in the prior hire's voice from day one, while the leaver takes their own profile with them. Both sides win, and you don't start from zero.

05 · CRM capability area Beta

Close the loop, natively

The meeting you book shouldn't fall out of the system the moment it's won. A positive reply becomes a deal automatically, on the right account, in the same workspace as outbound and social. Leads from your own website and backend can post straight in too, through a simple API, and your AI can answer the moment one arrives, in your own voice. In beta, open to early-access teams.

Automatic SDR → CRM handoff

The same classifier that tags a reply interested creates the deal, on the right account, the moment it lands. No copy-paste, no booked meeting left in an inbox.

Inbound lead API

Push leads straight from your own website forms, landing pages or backend. One authenticated endpoint turns a submission into a contact, account and open deal. Per-company API keys, idempotent retries and a dry-run mode make it safe to wire up.

Auto-engage inbound leads

Switch it on and an inbound lead doesn't just become a deal: your AI sends the first-touch and starts a follow-up sequence the moment it lands, in your own voice, from your own mailbox. Leads are shared round-robin across the team, and it stays off until you turn it on.

Native accounts & deals

Accounts, deals and contacts live in the workspace, company-scoped, on the same multi-tenant isolation as everything else in Haiman.

Deal stage board

Move deals through stages on a board. Every stage change is recorded, so the pipeline carries history, not just its current state.

Sync to your CRM

Connectors for HubSpot and Microsoft Dynamics 365 sync accounts and deals into your system of record, one-way or full two-way: make your CRM the source of truth and Haiman follows it.

Webhook & CSV export

Prefer your own plumbing? Every CRM event fires a signed (HMAC) outbound webhook, and deals export on demand as CSV. No connector required.

One workspace, one voice

CRM shares the identity and approval queue with outbound and social. The deal and the email that created it are one record, not two systems to reconcile.

Why it matters

An SDR books a meeting, and then it falls out of the system: a sticky note, a spreadsheet, a CRM nobody updates. Haiman closes that gap at the source. The reply that reads as interested becomes the deal, automatically, the moment it happens. Leads can arrive the other way too: your own forms and backend post directly into the CRM through the inbound API, so a deal exists the moment someone raises their hand, wherever they raised it. Turn on auto-engage and that raised hand gets a first-touch in your own voice within minutes, instead of waiting for someone to notice the queue. The native store is the default home; if your team already lives in HubSpot or Microsoft Dynamics 365, the same events sync there, one-way or as full two-way sync with your CRM as the source of truth. Either way, the pipeline you earned doesn't get lost between tools.

Security & compliance

EU-hosted, GDPR by design, independently verified

The architecture assumes EU data residency rather than retrofitting it. The OAuth posture is verified by Google after independent assessment; the personal AI is portable by contract, not by promise.

Verified by Google

OAuth client and restricted Gmail scopes approved after independent assessment against OWASP ASVS L2, the bar most consumer AI tools never clear.

Microsoft Cloud Partner

Outlook OAuth approved across tenants; your team connects Outlook mailboxes without per-app review from IT.

EU-hosted

Application and primary database in Ireland; personal-AI storage in Frankfurt; training and serving in Finland. Business data stays in the EU.

GDPR by design

EU data residency from day one. Right-to-erasure at the substrate level: one-click hard-delete cascades through writing samples, style profile and personal model.

Encrypted, OAuth-only

TLS in transit, AES-256 at rest. OAuth mailbox access for Gmail and Outlook, no passwords stored. Strict CSP, admin MFA and strong sessions throughout.

Multi-tenant isolation

Every query scoped by company and agent. Cross-tenant exposure is prevented at the API layer, not by convention.

Get started

Two ways in, both fast

Start a trial

Self-serve via Stripe

Connect Gmail or Outlook, set your ICP, and your SDRs are shipping outreach inside the first afternoon. Monthly billing, no annual lock-in.

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Book a walk-through

Twenty minutes

Your ICP, your stack, your questions. A procurement and security review pack is available on request.

carl@haiman.ai